Refund policy

Return & Refund Policy – ROYAL 4 SEASONS

At ROYAL 4 SEASONS, we strive to provide you with the best quality products and a satisfying shopping experience. If for any reason you are not fully satisfied with your purchase, we are here to help.

Returns

• You may request a return within 7 days of receiving your order.

• Items must be unused, unwashed, and in the original packaging with all tags intact.

• Products not eligible for return include:

  • Customized or personalized items

  • Items marked as "Final Sale"

  • Innerwear, jewelry, and cosmetics for hygiene reasons

To initiate a return, please contact our customer support at [your email/contact number] with your order number and reason for return. Our team will guide you through the return process.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be processed to your original method of payment within 7–10 business days.

• Shipping charges (if any) are non-refundable.

Late or Missing Refunds

If you haven’t received your refund:

• First, check your bank account again.

• Then contact your credit card company/bank—it may take some time before your refund is officially posted.

• If you've done all of this and still haven't received your refund, please contact us at [your email/contact number].

Exchanges

We only replace items if they are defective, damaged, or incorrectly shipped. If you need to exchange it for the same item, contact us within 3 days of delivery.

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For any questions or concerns, feel free to reach out to our support team at support@royal4seasons.com.

Thank you for shopping with ROYAL 4 SEASONS!